how can i order one of your items?
on my etsy site! i do orders through etsy as a trusted seller and company to help with invoices and processing transactions. you have to join etsy to make the purchase (it is free and a fabulous site!) and you can pay via credit card on their site. you can visit my etsy site to place an order: madebyemily.etsy.com.
can you make a custom item for me? can i provide you with the fabric i want?
yes! i am happy to make a customized apron or oven mitt. the item would have to be the same style as the ones you see here. email me and i'm happy to discuss with you what you're looking for!
how do i care for my by emily product?
these items are fully machine washable. i recommend machine wash cold, gentle cycle. with general kitchen use, and these products will last for years to come!
what is your shipping policy?
once i receive your payment, i will ship the item within 2-3 business days. i ship via us postal service. if you need faster delivery, i can ship via priority mail for an additional fee. shipping prices vary but are listed with each item on my etsy site.
what about returns?
my hope is that you are completely satisfied with your purchase! if you are not for any reason, email me immediately, and i will give you a refund for the item if it is unused and shipped back to me within 7 days of receipt. i cannot refund shipping costs.